This White-Label Partner Agreement governs the licensing of the Loan4Bank technology platform to a corporate partner ("Partner") that wishes to launch a financial-services offering under its own brand while relying on BPB Financial Services Private Limited's software, orchestration and channel-partner network.
1. Grant of Licence
The Company grants the Partner a non-exclusive, non-transferable, revocable licence to use the Loan4Bank Platform under the Partner's own name, logo, colours and domain, subject to the terms herein and payment of Licence Fees.
2. Term & Renewal
The initial term is 2 (two) years from the Go-Live Date, renewable by mutual written consent for successive 1-year terms with revised commercials mutually agreed at renewal.
3. Licence Fees
The Partner shall pay (a) a one-time setup fee of ₹4,99,000 (plus GST); (b) monthly platform fee of ₹49,000 (plus GST); (c) usage charges of ₹5 / KYC and ₹1 / transaction, billed monthly; (d) a share of revenue as detailed in Schedule A. All fees are exclusive of statutory taxes.
4. Deliverables
The Company shall (a) provision a dedicated tenant on the Platform; (b) map the Partner's brand assets; (c) offer bank-grade uptime of 99.5% (monthly); (d) provide L1 & L2 technical support during business hours; (e) publish quarterly product roadmap updates.
5. Partner Responsibilities
The Partner shall (a) obtain and maintain all statutory registrations required to operate financial services under its own name; (b) supply KYC-verified staff; (c) not modify or reverse-engineer the Platform; (d) not resell or sublicense the Platform without prior written consent.
6. Compliance & Regulatory Risk
The Partner acknowledges that the products offered through the Platform are governed by RBI/IRDAI/SEBI and shall be responsible for its own regulatory compliance including customer-facing disclosures, DPDP Act 2023 obligations and grievance redressal.
7. Data Ownership
Customer PII collected through the Partner tenant is owned by the Partner as data fiduciary; the Company acts as data processor. The Company shall not use Partner data for any purpose other than platform operation and support.
8. Intellectual Property
All IP in the Platform (source code, AI models, UI patterns) remains the exclusive property of the Company. Marks, logos and content supplied by the Partner remain the Partner's property. The Partner grants the Company a limited licence to display them solely to render the tenant.
9. Uptime & SLA Credits
If monthly uptime falls below 99.5%, the Company shall credit 10% of that month's platform fee for every 0.1% shortfall, capped at 50% of the monthly fee. Credits are the Partner's sole remedy for downtime.
10. Warranties & Liability
The Company warrants the Platform will substantially conform to documentation. Aggregate liability under this Agreement is capped at 3 (three) months of Licence Fees actually paid. Neither party is liable for indirect, incidental or consequential loss.
11. Termination
Either party may terminate for convenience with 90 days' notice, or immediately for material breach uncured beyond 30 days. On termination, the Company shall provide a data-export in a portable format within 30 days and delete Partner data within 60 days thereafter.
12. Escrow (Optional)
At the Partner's option and cost, source-code escrow may be arranged through NIXI or an equivalent agency with release conditions limited to Company insolvency or discontinuation of the Platform.
Governing Law & Jurisdiction
This Partner Agreement is governed by the laws of India. Subject to the arbitration clause below, the courts of Rajasthan, India shall have exclusive jurisdiction.
Dispute Resolution
Disputes not resolved through good-faith negotiation within 30 days shall be referred to arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996. Seat: Rajasthan, India. Language: English.
Notices
All notices to the Company shall be sent to support@loan4bank.com. Notices to the Partner shall be sent to the registered e-mail / address in the onboarding form.
Entire Agreement
This Agreement, together with any executed schedules and the Platform Terms of Service, constitutes the entire agreement between the parties, superseding all prior discussions.
Execution
Acceptance is effected electronically at the time of submitting the online Application Form and clicking the "I have read, understood and agreed" checkbox. Such e-consent is legally valid under Sec. 10A of the IT Act, 2000.